Batch export is for the cases where one ticket is not enough.
Instead of exporting from the popup, the extension opens a dedicated bulk export page where you can load multiple tickets and push them to Notion in one run.
How to open the batch export page
There are two main entry points:
- Click the folder sync button in the popup
- Open the extension’s bulk export page directly
The extension also detects when your active Zendesk tab is already on a saved view URL like:
https://your-subdomain.zendesk.com/agent/filters/{view_id}
If that happens, it automatically switches the bulk page into saved views mode and preselects the matching view.
Two ticket sources: My Tickets vs Saved Views
The bulk page supports two data sources.
My Tickets
Use this when you want to export the current agent-oriented ticket list.
The extension fetches:
- up to 30 tickets at a time
- cursor-based pagination for loading more
- requester, assignee, created time, updated time, and status for each item
Saved Views
Use this when you want to export tickets from a specific Zendesk view.
The extension:
- loads active Zendesk views
- filters out empty views
- groups and lists available views
- fetches tickets from the selected view in pages of 30
This is the better workflow when your team already uses saved views for triage, escalations, or product feedback queues.
Select individual tickets
Once the ticket list is loaded, you can:
- select one ticket
- select many tickets
- use Select All
The list also shows enough context to avoid blind exports:
- ticket ID and subject
- status
- requester
- assignee
- created time
- updated time
This makes the bulk page useful as a quick export workbench, not just a raw queue.
Export selected tickets
If you select a subset of tickets, the export button changes to:
Export {selectedCount}
During export, the button shows progress like:
Exporting... (3/12)
The extension processes each selected ticket one by one and records:
- successful exports
- skipped exports
- failed exports
At the end, it shows separate success and failure lists so you can review exactly what happened.
Export an entire saved view
If you want to export the whole view instead of manually selecting tickets, the extension supports a full saved-view export flow.
This mode:
- walks through the selected view page by page
- exports tickets sequentially
- tracks progress across the full total count
- avoids duplicate export processing within the same run
This is the best option when you need to sync a complete queue into Notion rather than cherry-picking tickets.
Pagination and Load More
The bulk page does not try to load everything at once.
For saved views, it uses cursor pagination.
For My Tickets, it also supports loading additional pages.
This matters because it keeps the interface responsive while still supporting larger export sessions.
What to expect after export
The bulk page gives you:
- a progress bar while export is running
- a success list with Notion links when pages are created
- a failure list with ticket-specific errors
- export history for recent runs
That feedback loop is important because bulk workflows are where teams need operational visibility, not just a success toast.
When to use batch export
Batch export is the right choice when:
- product wants a whole Zendesk view in Notion
- support needs to sync a queue of issues for review
- you want to export multiple tickets without repeating the popup flow
If you only need one ticket, the popup export is faster. If you need a queue or a view, use batch export.